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Wake County Human Services: Supporting Families, Strengthening Communities”

Wake County Human Services (WCHS) is the largest agency in Wake County government, and it plays a vital role in the health, safety, and well-being of local residents. From healthcare to food assistance, child welfare to housing support, WCHS is where people turn in times of need.

What Services Are Offered?

WCHS combines several public service departments into one streamlined system. Programs include:

  • Public Health Services – immunizations, WIC, clinics, disease prevention
  • Economic & Social Services – Medicaid, SNAP (Food & Nutrition Services), TANF
  • Child Welfare & Adult Protective Services
  • Housing and Homelessness Assistance
  • Mental Health & Behavioral Health Services
  • Employment Support & Childcare Subsidies

Who Can Access Services?

Most services are available to residents of Wake County who meet income or program-specific eligibility. Language assistance, online applications, and in-person case management make access more inclusive.

Where to Get Help

WCHS operates multiple facilities across Wake County, including the Human Services Center in Raleigh (220 Swinburne St), as well as satellite offices in Zebulon, Fuquay-Varina, and Garner.

📞 Need help? Call 919-212-7000 or visit wake.gov/humanservices

“How Wake County Human Services is Bridging the Gap in Community Care”

In Wake County, Human Services isn’t just about paperwork — it’s about people.

Each year, thousands of residents rely on the Wake County Human Services (WCHS) team for support navigating food insecurity, healthcare challenges, unemployment, or unstable housing. And as the region continues to grow, the need for wraparound support is more important than ever.

“Our job is to meet people where they are and walk with them toward where they want to be,” says [Insert real or placeholder quote from director].

Whether it’s a single parent applying for child care vouchers, an elder adult needing home care, or a veteran navigating mental health treatment, WCHS provides programs that make a difference.

Through innovative partnerships with nonprofits, health systems, and local schools, Wake County Human Services is working hard to ensure no one falls through the cracks.

How to Apply for Benefits Through Wake County Human Services”

If you live in Wake County and need help with essentials like food, housing, medical care, or child care, Wake County Human Services offers a range of public benefit programs to support individuals and families.

Programs You Can Apply For:

  • Food & Nutrition Services (SNAP)
  • Medicaid / NC Health Choice
  • Work First (TANF) Cash Assistance
  • Childcare Subsidy
  • Housing Support Programs
  • Energy Assistance (LIHEAP)

How to Apply:

  • Online: epass.nc.gov
  • In Person: Visit a Human Services office near you
  • By Mail or Phone: Call 919-212-7000 to request an application or get help filling one out

Don’t wait — help is available, and the process is simpler than many people expect.

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